Cencosud launches its own digital wallet to enhance customers' experience

• The launch of CencoPay is in line with the Company's goal of continuously strengthening its digital ecosystem and providing a better experience for its customers by unifying payment methods in one place.
• Users will have access to exclusive promotions and will be able to accumulate double Cencosud points (Cencosud Loyalty Program). Initially, the app will be available in Chile and later implemented in other countries where the company operates.

Santiago, July 4, 2023.- In its unwavering commitment to fortify its digital ecosystem and enhance customer satisfaction, Cencosud has unveiled its latest digital wallet solution. Introducing CencoPay, an intuitive mobile application that empowers customers to centralize their card storage and engage in seamless, secure, and convenient transactions across various Cencosud brands.

CencoPay facilitates the utilization of all card types and empowers users to effortlessly execute payments from a personal digital account, enabling direct fund additions within the app. Furthermore, users can meticulously review the specifics of refunds and payments conducted at diverse physical stores and digital channels operated by the Company.

In conjunction with streamlining and harmonizing the payment process across physical stores and digital platforms, CencoPay users will gain access to exclusive promotions, coupled with the exceptional opportunity to accumulate double Cencosud points. It is essential to highlight that the app incurs no charges for users and is presently accessible for download on both the App Store and Google Play.

Following the announcement, Leyla Álvarez, the Payment Methods Manager at Cencosud, expressed "the introduction of CencoPay is in perfect alignment with our Company's objective of consolidating our digital ecosystem and delivering a more seamless and enriched customer experience through the integration of payment methods in a single platform." She also emphasized, "the development of this innovative product enables Cencosud to enter the regional digital wallet market with a solution that streamlines the payment process, a pivotal stage in the retail purchasing journey."

During the initial phase, CencoPay will be accessible to customers at all Cencosud supermarkets in Chile, including stores like Jumbo, Santa Isabel, and Spid. Subsequently, the availability of CencoPay will be extended to other business units of the Company in the country, such as Easy and Paris, with a gradual integration of new functionalities. Simultaneously, Cencosud is actively engaged in the development and implementation of the app on a global scale.